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Terms of Service

Last updated: March 2026

1. Services

Hello Partner provides one-on-one coaching services for designers and design leaders. Coaching sessions are delivered via video call and are scheduled through our booking system.

2. Billing & Commitments

All plans are billed monthly via PayPal. Each plan has a minimum commitment period as stated at the time of purchase. Sales tax is added at checkout where applicable. Cancellations after the minimum commitment period require 30 days written notice.

3. Scheduling & Cancellations

Sessions must be scheduled in advance through our booking system. If you need to reschedule, please do so at least 24 hours before your session. Sessions cancelled with less than 24 hours notice are considered completed.

4. Coaching vs. Therapy

Coaching is not therapy, counseling, or medical advice. Hello Partner coaching focuses on professional growth, career strategy, and skill development. If you are experiencing a mental health crisis, please contact a licensed professional.

5. Intellectual Property

All content on this website, including text, graphics, and design, is the property of Hello Partner. Coaching frameworks and materials shared during sessions are for your personal use only.

6. Analytics & Tracking

By using this site, you acknowledge that we use Vercel Analytics and Hotjar to collect anonymized usage data (page visits, performance, clicks, scrolling behavior) to improve our services. For details, see our Privacy Policy and Cookie Policy.

7. Contact

Questions about these terms? Book a call or connect on LinkedIn.